M500 Silent

Pair your first device:

1. Turn on the mouse.
2. Keep pressing the Bluetooth button for at least 3 seconds to pair. The status LED flashes in green slowly. The mouse is discoverable for 2 minutes.
3. Search for Rapoo mouse and click Connect. When the mouse and your device are paired, the light turns off.

Pair your second device:

1. Press the Bluetooth button to switch to another channel. Keep pressing the Bluetooth button for at least 3 seconds to pair. The status LED flashes in blue slowly. The mouse is discoverable for 2 minutes.
2. Complete Bluetooth pairing on your device.

1. Take out the receiver from the mouse.
2. Place the receiver into a PC or laptop USB port.

1. Turn on the mouse.
2. Press the device button to select a channel.
• Status LED blinks fast.
3. Press the Bluetooth button for 3 seconds.
• Status LED blinks slower.
• Go to the Bluetooth panel on your device.
• Search for Rapoo mouse and click Connect.
• If paired, the status LED turns off.

For easy step-by-step visual instructions please scroll down this page and watch the video tutorial “Connecting a Rapoo Multi-mode Wireless mouse”.

1. Turn on the mouse.
2. Press the device button to select a channel.
• Status LED blinks fast.
3. Press the Bluetooth button for 3 seconds.
• Status LED blinks slower.
• Go to the Bluetooth panel on your device.
• Search for Rapoo mouse and click Connect.
• If paired, the status LED turns off.

For easy step-by-step visual instructions please scroll down this page and watch the video tutorial “Connecting a Rapoo Multi-mode Wireless mouse”.

1. Turn on your mouse.
2. Connect it with your working devices via Bluetooth or the USB receiver as explained in the FAQs above.
2. Press the Bluetooth button to switch among up to 3 paired devices (connect up to 2 devices via Bluetooth and 1 via the 2.4 GHz receiver).

After you unplug and replug the USB receiver, within 30 seconds, turn off the mouse and then turn it on with the left key pressed.

It is not possible to provide a replacement receiver for this product.
This is because during production the product and the Nano USB receiver (dongle) are assigned a unique code, so the product can only communicate with the bundled original receiver. This production process is also performed for security reasons.

The USB receiver is stored inside the battery compartment of the mouse. The special receiver storage compartment is located there so you can always store the dongle safely when not in use to prevent damage or loss.

1. Use a mousepad or a piece of paper to check if the surface may be the reason.
2. Try using the mouse on a different surface.
3. Clean the sensor on the bottom of the mouse with a dry cloth.

1. Move other active wireless devices away from the mouse and the USB receiver.
2. The PC can not respond immediately because the CPU is under full load.
3. Try changing the battery.

1. Make sure the device is turned on.
2. Make sure the USB receiver is plugged into the PC/ laptop’s USB port.
3. If the PC/ laptop cannot initially recognize the USB receiver, please replug the receiver.
4. Check if the battery is installed correctly.
5. In the case of a low battery, please try changing the battery.
6. Move other working wireless devices away from the mouse and the USB receiver.
7. Please keep away from walls or big objects because this may reduce the range.

We offer a ‘return to the retailer’ warranty on our products. In case of a defect, please return the product to your retailer with a clear description of the problem, proof of purchase, and all accessories. During the warranty period, you will receive a replacement product from the retailer if available.